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FAQ

Fingerprinting services

Ink fingerprinting is available Monday through Friday and no appointment is necessary.

  • Hours are 8:30 am - 11:00 am and again from 2:30 pm - 4:00 pm
  • Cards are $5.00 each.  We accept exact cash, checks and credit cards.  Credit cards have a small fee (approximately $0.11 per card).
  • We offer FBI or DPS cards but you must know which one you need.

I need a copy of a report (not a vehicle crash)

If you are looking for a copy of your incident report, arrest report or incarceration verification, please call 512-943-1300 and push option 5.

If you have been told to put your request in writing, fill out the following request - Open Records Request Form.  DO NOT fill out this request unless you have been requested to do so as this could delay receiving your reports.  You can email the request in to [email protected], mail in the request, fax it to 512-943-1444, or bring it in person.  You are not required to use our form, we just provide it to assist you in getting all the needed information to process your request.

Vehicle crash reports

There are a couple of options to locate your vehicle crash report.

  • Call 512-943-1300 and choose option 4.
    • You will need to know one of the following:
      • the name of a person involved in the crash
      • the driver license/identification card number of a person involved in the crash
      • the vehicle identification number (VIN) of a vehicle involved in the crash
      • the TxDOT Crash ID assigned to the crash
    • Go to https://cris.dot.state.tx.us/public/Purchase.  There is a $6.00 fee for a non-certified copy and an $8.00 fee for a certified copy from this web site.  You do not need a certified copy.  Also, if you are are wanting a non-redacted version of the crash report, you will need to fill out an affidavit stating how you were involved with the crash.
  • If the accident was done by the Sheriff's Office, there is a request form to fill out and a $6.00 fee.  You also must be involved with the crash in order to obtain a non-redacted copy of the crash.  Call for options to complete these requirements.

I need to report loose livestock, animals running at large, a dog bite or an injured or dead animal

Call 512-864-8282 and choose option 6.

If I need to report a controlled burn or have questions regarding the County burn ban

Call 512-864-8282 and choose option 3.

I want to pick up property that is in evidence

Property that has been put into evidence (not jail property) is released by appointment only.  Fill out the request so the evidence department can determine if we have the said property and if the said property is releasable.  If we have it and it is releasable, an appointment will be made for you to come pick up your evidence.

Disposal of used medications

The Williamson County Sheriff's Office has a kiosk in our foyer for citizens to safely and securely dispose of unused/unwanted or expired medications.

Accepted:  Controlled substances, prescription medications, over-the-counter medications and pet medications.

Not accepted:  Liquids, lotions, inhalers, aerosol cans, hydrogen peroxide, thermometers, needles (sharps) or medications from businesses or clinics.

How do I report drug activity?

You can call 512-943-1170 to report any activity you believe to be drug related or you can email [email protected].

Removal of dead animals

If you notice a dead animal on the side of a county maintained road, please call Road & Bridge at (512) 943-3330, and they will get it taken care of as soon as possible. They do not have the means to pick up large livestock nor will they go onto personal property.  Animal Control nor Road & Bridge will pick up dead animals in  your yard.

Where can I find information about the Williamson County Sheriff's Office Brown Santa program?

The deadline to apply for Brown Santa assistance was November 30, 2018.

Drop off locations for toy donations are located at the Sheriff's Office headquarters, Jail lobby entrance, Walmart in Georgetown, front and rear entrance of MLK Courthouse entrances in Georgetown, Old Courthouse on the square, all Precinct annexes (1-4), ESOC, UPS store @ University & Railroad in Georgetown, Georgetown Jewelry located at 3140 Williams Dr.

Helpful Numbers

Williamson County Sherriff's Office

Website - www.wilco.org/sherriffs

Mainline
Crash Reports/Information (512) 943-1300

Criminal Investigations Division
Provide/Request Information - (512) 943-1311
E-mail - [email protected]

VICE / Narcotic Investigations
Provide Information - (512) 943-1170
E-mail - [email protected]


Community Relations Information

E-mail - [email protected]
Traffic Concerns / Complaint Request Enforcement - [email protected]
Jail Information - (512) 943-1365


Williamson County Crime Stoppers

Phone - (800) 253-7867
Website - wilcocrimetips.org


Williamson County - District Attorney

Felony Cases - (512) 943-1234


Williamson County - County Attorney

Misdemeanor Cases - (512) 943-1111
Protective Orders- (512) 943-1111


Texas Department of Public Safety

Georgetown - (512) 930-2910
On-Line Crash Forms - www.txdot.gov/governemtn/enforcement/crash-records.html

Area Police Departments

Austin - (512) 974-5000 (311)
Austin Community College Police - (512) 223-1231
Bartlett - (254) 527-3733
Cedar Park - (512) 260-4500
Florence - (254) 793-3110
Georgetown - (512) 930-3510
Granger - (512) 859-2644
Hutto - (512) 846-2057
Jarrell - (512) 746-5333
Leander - (512) 528-2800
Liberty Hill - (512) 515-5409
Round Rock - (512) 218-5500
Southwestern University - (512) 863-1944
Taylor - (512) 352-5551
Texas State University - (512) 245-2805
Thrall - (512) 898-5407


Citations / Civil Small Claims Court

Justice of the Peace
Precinct 1 - Round Rock - (512) 244-8622
Precinct 2 - Cedar Park - (512) 260-4210
Precinct 3 - Georgetown - (512) 943-1501
Precinct 4 - Taylor - (512) 352-4155

Constables
Precinct 1 - Round Rock - (512) 244-8650
Precinct 2 - Cedar Park - (512) 260-4270
Precinct 3 - Georgetown - (512) 943-1434
Precinct 4 - Taylor _ (512) 238-2181


Williamson County Mental Health Authority

Bluebonnet Trails Community Services
Round Rock - (512) 244-8489
Taylor - (512) 365-1059
24/7 Crisis Hotline - (800) 841-1255


Williamson County and Cities Health Districts

Round Rock - (512) 248-357
Georgetown - (512) 943-3640
Cedar Park - (512) 260-4240
Taylor - (512) 238-2121


Texas Departent of Human Services

Georgetown - (512) 942-4030
Round Rock - (512) 244-1592
Taylor - (512) 352-7653


Child / Elder Abuse Hotline

MainLine - (800) 252-5400
24/7 Crisis Hotline - (800) 841-1255


Hope Alliance

Direct Services to Adult & Child Victims of Domestic Violence & Sexual Assault

Information - (512) 255-1212 / (800) 460-SAFE (7233)

Hosipitals

Round Rock
St. Davids's - (512) 341-1000
Baylor Scott & White - (512) 509-0100
Seton Williamson - (512) 324-4000

Cedar Park
Cedar Park Regional (Seton) - (512) 528-7000

Georgetown
St. David's - (512) 943-3000

Taylor
Baylor Scott & White - (737) 888-3100

Austin
Dell Seton - (512) 324-7000
Seton Northwest - (512) 324-6000
St. David's North Austin Hospital - (512) 901-1000

Temple
Baylor Scott & White - (254) 724-2111

Texas Rio Grande Legal Aid - (512) 374-2700 / (888) 988-9996
Women's Advocacy Project - (512) 476-5377
Family Violence Legal Line - (512) 476-5770 / (800) 374-HOPE (4673)
Family Law Hotline - (512) 476-1866 / (800) 777-FAIR (3247)
Lawyer Refferal of Central Texas - (512) 472-8303 / (800) 252-9690

Life Steps - (512) 246-9880

American Red Cross - (800) 928-4271

Salvation Army - (512) 246-7292

Public Transportation
CARTS Round Rock - (512) 255-9188
CARTS Georgetown - (512) 864-7433
CARTS Taylor - (512) 352-7433
Cap Metro Round Rock Transit Center - (512) 388-7433

 
Questions about Jail

Who do I call to ask about someone who has been arrested?

Call Jail Information at (512) 943-1365 for all information about people in jail.

How does visitation work?

CLICK HERE to learn more about inmate visitation.

Where can I go to ask about someone who has been arrested?

You can go to the jail reception entrance located at 306 W. 4th Street at the North end of the Sheriff's Office.

How do I send an inmate money?

CLICK HERE to find out how to deposit money into an inmate's trustee account.

Where is the Williamson County Jail?



Williamson County Jail
306 W. 4th Street
Georgetown, TX
78626
(512) 943-1365
Driving Directions

Who do I contact if my vehicle has been impounded?

Contact Communications at (512) 864-8282 and select option 1 and option1 again to find out who and where your vehicle was towed.  If towed to the Sheriff's Office impound yard, they accept checks, money orders or credit cards.

Where can I find an approved Bondsman?

Williamson County's Bail Bond Board provides an updated list of licensed Bondsmen each month, CLICK HERE for the most updated list.
 
Frequently Asked Alarms Questions

How do I get an application/permit?

Download a copy of the application for permit. Complete it fully, and return it with the required fee to the address on the bottom of the form.  You may also call the Alarm Unit at (512)-943-1340 and an application can be emailed, faxed or mailed via USPS, to you.  You may stop by the Sheriffs Office and pick up an application.  Your alarm permit will be returned to you in the mail.  You do not have to post it in a front window, just know where it is in the event you must show proof of permit.

How much does a permit cost?

Permits cost $25.00 for two years and is renewed every other year.  A renewal notice is mailed 30 days prior to the permit expiring.

How many false alarms are allowed before I am fined and how much is the fine?

Five free false alarms are allowed in a one-year period.  The one-year period begins at the time you have your first false alarm.  All others are billed at the rate of $75.00 each, until the one-year period ends.  You then begin a second period with another five free false alarms, and the process continues.  Your alarm permit can be revoked for non-payment of assessed fines or have more than nine fake alarms in a one year period.

If I move or sell my house or business, what do I do?

Contact the Alarm Unit of the Sheriffs Office at (512) 943-1340 and tell the administrator the date you will vacate the premises, your new address, and provide the name of the new owner.  Be certain you call your alarm company and have the system cut off and removed from your name.

Can I leave my alarm permit for the new owner\occupant?

No. The permit is not transferable to another person or address.  It must be cancelled and the new owner\occupant must purchase a permit in their name.

What do I do when I go on vacation, or I am going to be away from home for an extended period of time?

First, call your alarm company and tell them the dates you will be gone and the name of the person you are leaving in charge of your home.  Provide them with all the telephone numbers where that person can be reached.  Be sure the person is fully trained on the use of your system and knows the codes to cut off and reset your alarm system.

How long can an alarm system sound before I am fined?

Every alarm system must have a 30-minute shut-off feature.

What is the procedure for apartment complexes with security systems pre-wired in each unit?

First, the lease manager or owner of the apartments must purchase a permit for the lease office and common areas.  Each occupant who desires to use the security system in their individually leased unit must first purchase a security (alarm) permit.  You are subject to all the same rules and responsibilities as a homeowner.

What is a false alarm?

According to the Williamson County Resolution, a false alarm is any officer response call to your home and the officer finds no evidence or situation requiring law enforcement, fire, or medical emergency response personnel. There is no evidence of an attempted crime, crime in progress, or crime that has just occurred.  There is no fire.  No one needs medical attention.  It does not matter what caused the signal or who caused the alarm to occur.

A false alarm can be caused by numerous things. Examples are:

  • Visitors, real estate agents, contractors, cleaning crews, or simple error
  • Doors and windows left ajar or unlocked
  • Animals inside the premises and the sensors are too low or too sensitive
  • Mail dropped through a mail-drop slot
  • Power outages coupled with improper battery back-up system
  • Telephone line problems
  • Overly-sensitive system that activates when persons rattle a door or window
  • Drapes or balloons blowing in the breeze or air conditioner vent
  • Errors by alarm monitoring service