Frequently Asked Questions

What is the source of the virus?

According to the Centers for Disease Control and Prevention, Coronaviruses are a large family of viruses. Some cause illness in people, and others, such as canine and feline coronaviruses, only infect animals. Rarely, animal coronaviruses that infect animals have emerged to infect people and can spread between people.

This is suspected to have occurred for the virus that causes COVID-19. Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS) are two other examples of coronaviruses that originated from animals and then spread to people.

How does the virus spread?

This virus was first detected in Wuhan City, Hubei Province, China. The first infections were linked to a live animal market, but the virus is now spreading from person-to-person. It’s important to note that person-to-person spread can happen on a continuum. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

How does the virus transfer/spread from person to person?

Through respiratory droplets produced when an infected person coughs or sneezes. That is why CDC recommends that these patients be isolated either in the hospital or at home (depending on how sick they are) until they are better and no longer pose a risk of infecting others. How long someone is actively sick can vary so the decision on when to release someone from isolation is made on a case-by-case basis in consultation with doctors, infection prevention and control experts, and public health officials and involves considering specifics of each situation including disease severity, illness signs and symptoms, and results of laboratory testing for that patient.

  • Symptoms may appear 2-14 days after exposure.

People with COVID-19 have had mild to severe respiratory illness with symptoms of:

  • Fever of 100.4 or higher
  • Cough
  • Shortness of breath

Is there a treatment for COVID-19?

There is no specific antiviral treatment recommended for COVID-19. People with COVID-19 should receive supportive care to help relieve symptoms. There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19), either. The best way to prevent illness is to avoid being exposed to this virus. For severe cases, treatment should include care to support vital organ functions. People who think they may have been exposed to COVID-19 should contact their healthcare provider immediately.

How do you get tested for COVID-19?

If you are experiencing flu like symptoms, you must go see a doctor. If you have the option to call into a Teledoc, do that first before going to the doctor. If you do not have that option, call ahead to the doctor’s office to let them know you are coming in and may have COVDI-19.  

The doctor will screen you, and if you, the patient, meet the criteria for testing, your doctor will contact the local health district to request an opinion. If the health district agrees, then the health district asks the state for permission to have the patient tested. When the health district gets approval for the test, they tell the doctor who gets a sample that is sent to the state lab in Austin for testing.  

What can I do to protect myself or my family?

  • Wash your hands with soap and water for 20 seconds.  This is especially important after you have been in a public place or after blowing your nose, coughing or sneezing.
  • Use hand sanitizer when soap and water is not available. Should contain at least 60% alcohol. Cover all surfaces of your hands and rub them together until they are dry.
  • Avoid touching your eyes, nose and mouth.
  • Avoid close contact with people who are sick.
  • Practice “physical distancing” – put approximately 6 feet between you and other people.
  • Stay home if you are sick, except to get medical care.
  • Stay out of crowded places when possible.
  • Cover coughs and sneezes immediately, throw away the used tissues, and then wash your hands.
  • Clean and disinfect frequently touched surfaces daily. Including doorknobs, light switches, cell phones, tablets, toilets, sinks etc.


What is a “presumptive positive”?

A case is considered “presumptive positive” when a patient has tested positive by a public health laboratory, but the results are pending confirmation by the Centers for Disease Control and Prevention.

Will warm weather stop the outbreak?

The Centers for Disease Control and Prevention reports that it is not yet known if weather and temperature impact the spread of COVID-19. Some other viruses, like the common cold and flu, spread more during cold weather months but that does not mean it is impossible to become sick with these viruses during other months. At this time, it is not known whether the spread of COVID-19 will decrease when weather becomes warmer. There is much more to learn about the transmissibility, severity, and other features associated with COVID-19 and investigations are ongoing.

Can you get COVID-19 from your pet or can your pet get COVID-19?

While the COVID-19 virus seems to have emerged from an animal source, it is now spreading from person-to-person in across the world. There is no reason to think that any animals including pets in the United States might be a source of infection with this new coronavirus. To date, CDC has not received any reports of pets or other animals becoming sick with COVID-19. At this time, there is no evidence that companion animals including pets can spread COVID-19. However, since animals can spread other diseases to people, it’s always a good idea to wash your hands after being around animals. For more information on the many benefits of pet ownership, as well as staying safe and healthy around animals including pets, livestock, and wildlife, visit CDC’s Healthy Pets, Healthy People website.

You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus. When possible, have another member of your household care for your animals while you are sick. If you are sick with COVID-19, avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a facemask.

For more information, visit https://www.cdc.gov/coronavirus/2019- ncov/prepare/animals.html

Who is at higher risk for serious illness from COVID-19?

Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness including older adults, and people who have serious chronic medical conditions like heart disease, diabetes, and lung disease.

What should people at higher risk of serious illness COVID-19 do?

If you are at higher risk of getting very sick from COVID-19, you should: stock up on supplies; take everyday precautions to keep space between yourself and others; when you go out in public, keep away from others who are sick; limit close contact and wash your hands often, and avoid crowds. If there is an outbreak in your community, stay home as much as possible. Watch for symptoms and emergency signs. If you get sick, stay home and call your doctor.

What do I do if I had close contact with someone who has COVID-19?

Your healthcare provider and public health staff will evaluate whether you can be cared for at home. If it is determined that you do not need to be hospitalized and can be isolated at home, you will be monitored by staff from your local or state health department. Whether or not you are ill, you should cover your mouth and nose with a tissue when you cough or sneeze, Wash your hands often with soap and water for at least 20 seconds, avoid sharing household items such as dishes, cups, and even towels with other people, and clean all frequently touched counters and tabletops.

People who are mildly ill with COVID-19 are able to isolate at home during their illness. You should restrict activities outside your home, except for getting medical care. Do not go to work, school, or public areas. Avoid using public transportation, ridesharing, or taxis. If you have a medical appointment, call the healthcare provider and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.

If a person gets it and recovers from it - can they become infected again with it?

As this is a new virus, we do not have enough information to be able to give an answer to this question.

Is there a testing lab in the county, if not which labs can test?

Currently testing capacity is limited to the State Lab in Austin and one commercial lab in Austin – more may be coming online.

How do the tests get done and how long do the results take?

Test results can take 24 to 48 hours upon arrival to the state lab.

Do we have testing at a local level?

Yes, testing is available through a healthcare provider. You must have a form filled out from your doctor before you are able to go to a testing center to be tested.

Should a resident consider cancelling any travel?

Or just be weary of the countries that have been banned by the federal government?

Follow  CDC travel restrictions at: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

Who can enforce the order of gatherings and events less than 10 people and what is the punishment?

Any law enforcement in Williamson County can enforce the order of 10 people or more at a gathering. It is a fine up $1000 and up to 180 days in jail.

Does the order of 10 people or less also pertain to churches?

Yes, the order is also in effect for churches. We suggest that you reach out to your local church for more on what their team is doing.

How many people have been tested positive in Williamson County?

For Updated number of cases visit: https://www.wilco.org/coronavirus

Where can I get tested for COVID-19?

First, contact your doctor’s office. If your doctor’s office does not know of a location, contact the WCCHD Office for information where to get to tested.

Monday thru Friday 8 a.m. to 5 p.m. call 512-943-3660

After Hours call 512-864-8345

Is there a drive-thru site in Williamson County?

There is one site in Round Rock at Baylor Scott & White.  Patients must first complete a free online screening questionnaire, available

at MyBSWHealth.com and on the MyBSWHealth app.

What county events are cancelled at this time?

All events are canceled until May 11, 2020.

Along with these event cancellations, Williamson County has implemented mitigation strategies to encourage social distancing.

The Williamson County Sheriff’s Office is following state orders and has suspended jail visitation until it is terminated by the Office of the Governor or until the March 13, 2020, disaster declaration Governor Greg Abbott signed is lifted or expires. Attorneys will be allowed visitations, but they will have to be screened prior to entering the facility. Juvenile Justice Center has enacted temporary procedures for phone visits only.

Williamson County EMS is suspending all public education classes. The department will follow CDC and WCCHD guidance before addressing when to restart these classes. Other public outreach activities, such as show-and-tell events and civilian ambulance rides, also are suspended.

Williamson County CSCD is closed to the public and is utilizing telephone communications. The Central Texas Treatment Center is also closed to all visitors and is also closed to all visitors and is no longer accepting new referrals

Jury Duty

The Williamson County Justice Center is closed to the public except for essential functions as of 3/19/2020 at noon. The employees are still working to fulfill its important mission. Through April 1, judges are temporarily suspending jury trials to avoid the large gathering of potential jurors.

Justice of the Peace Courts

The JP Courts will be closed to the public starting 3/19/2020. Employees will still be working to ensure you can make your payments or ask questions. Contact the specific JP for additional instructions or for more information. You may also check wilco.org, elected officials, justice courts, choose the JP you need.

How is WCSO handling calls for service?

  • Emergency/Life-Threatening calls or “In Progress” calls for service will be handled in the same manner as always and will not change.
  • Non-Emergency/Routine calls for service will be handled over the telephone, if possible. If a deputy is required, our communications staff have been directed to ask if anyone in the household is exhibiting symptoms of the COVID-19 virus.
  • Deputies will try to maintain a “social distance” out of concern and respect for the community.
  • Fingerprinting services for civilians have been suspended until further notice.
  • The Sheriff’s Citizens Academy has been postponed until further notice.
  • The Sheriff’s Junior Academies for the summer are under review.
  • The Sheriff’s Self Defense Classes are postponed until further notice.
  • The Sheriff’s Community Services programs are postponed until further notice.
  • All volunteer services have been suspended until further notice.
  • All 68A (Vehicle Inspections) have been suspended until further notice.
  • Visitors coming into the Secure Area of the Sheriff’s Office will be restricted.
  • Community members are encouraged to call-in where possible instead of coming to the Sheriff’s Office.

Williamson County Jail Information

  • Enhanced medical screening will continue for prisoners and will be extended to Peace Officers, Attorneys and all staff entering the facility.
  • Medical Staff will assess all incoming arrestees specifically for COVID-19 in the Sally Port. If the arrestee is showing symptoms of the virus, the arresting officer will be redirected to take the arrestee to a hospital. The arrestee will not be accepted in the jail until he/she has been cleared by a doctor.
  • Pursuant to a recommendation from Texas Commission on Jail Standards, all face-to-face visits for inmates have been canceled until further notice except for attorney visits.
  • Access to the Jail will be limited to persons with a legitimate law enforcement purpose.

Expired Car Registration

The inspection requirement has not been waived. However, there is no penalty for inspecting and registering your vehicle after the expiration date. Additionally, the Governor has issued orders for law enforcement to suspend issuing citations for delinquent registration until 60 days after the disaster declaration has been lifted.

County Building Closures

On Thursday, March 19, 2020, Williamson County will close non-essential county offices to the public through Monday, May 11, 2020. Please note, these offices will serve the public and continue county operations by using technology, phones, email, mail, and drop-boxes as needed.

  • Georgetown Tax Office, 904 S. Main St., Georgetown
  • Georgetown Annex, 100 Wilco Way, Georgetown
  • Cedar Park Annex, 350 Discovery Blvd, Cedar Park
  • J.B. and Hallie Jester Annex, 1825 Old Settlers Blvd., Round Rock
  • Taylor Annex, 412 Vance St., Taylor
  • Williamson County Justice of the Peace Pct. 4 Office, 211 W. 6th St., Taylor
  • Historic Courthouse, 710 S. Main St., Georgetown
  • Internal Audit Offices, 901 S. Austin Ave., Georgetown
  • Commissioner Pct. 4 Office, 321 Ed Schmidt Blvd, Hutto
  • Expo Center, 5350 Bill Pickett Trail, Taylor
  • North Campus buildings, 3189 S.E. Inner Loop, Georgetown
  • Central Maintenance Facility, 3151 S. E. Inner Loop, Georgetown
  • Parks and Recreation Admin., 219 Perry Mayfield, Leander
  • Road and Bridge Facility, 3151 S.E. Inner Loop, Georgetown
  • Inner Loop Annex, 301 S.E. Inner Loop, Georgetown
  • Williamson Museum, 716 S. Austin Ave., Georgetown

Visit: https://www.wilco.org/Departments/Emergency-Management/Closures

For the most updated information on offices that are closed public and specifics on how to work with that office, go to the following:


Is the Justice Center open?

  • Beginning Friday, March 20, 2020, through Monday, May 11, 2020, the Williamson County Justice Center, 405 MLK, Georgetown, will remain open only for required judicial activities with some changes to building procedures. Any person entering the building will have their temperature taken by a bailiff, as well as the normal screening. If a person is found to have a temperature of 100.4 degrees or more, that person will not be allowed in the building. Please prepare to fill out an information sheet as part of these new procedures. Jury trials have been cancelled until Monday, May 11, 2020.
  • The County Clerk’s Office is open  for marriage licenses, certified copies of birth and death, real estate recordings or any Official Public Record recording. Marriage license applications can be completed online by visiting: https://www.wilco.org/County-Clerk. You will need to call for an appointment and we will get you in and out in a matter  of a few minutes.
  • Many Official County records are available for the public online.  If it is not online and you need to look up something that has not put online yet, we are still open. Please visit online for more information on the County Clerk: https://www.wilco.org/County-Clerk

Evictions in Williamson County

It is not that the Williamson County Justice Courts are not accepting eviction filings. Williamson County is holding off on the eviction court proceedings until further notice. If someone wants to file an eviction, they can do so electronically through the county website. They will be placed on a list and, once court resumes, will start hearing the cases in the order received.

Williamson County Parks Cancellations

Expo Center:

  • Cancel all events at the Expo Center through May 11, 2020.

Southwest Regional:

  • Cancel all sports field reservations through May 11, 2020.
  • Cancel all pavilion reservations of groups of 11 or more through May 11, 2020.
  • Park is otherwise open from 7 a.m. to 10 p.m. for regular use.

Champion Park:

  • Cancel all pavilion reservations of groups of 11 or more through May 11, 2020.
  • Park is otherwise open for regular use.

Berry Springs:

  • Cancel all pavilion and fire ring reservations of groups of 11 or more through May 11, 2020.
  • Park is otherwise open from 7 a.m. to 10 p.m. for regular use.
  • Overnight camping is still allowed based on availability (8 person limit per campsite).

Food Bank Information: Individuals for TRUE need of food and supplies

Here is some information about food banks for individuals for TRUE need of food and supplies 

Here are the organizations that we are aware of that are offering food pantries. 

The Caring Place Georgetown 

2000 Railroad Ave. Georgetown, TX 78626  


Tuesdays and Thursdays 

10 a.m. - noon 

RR Serving Center 

1099 E Main St Round Rock, TX 78664  


Monday, Wednesday and Friday 

11 a.m. - 2 p.m.  

Hill Country Community Ministries 

1005 Lacy Dr. Leander, TX 78641  


Monday – Friday  

9 a.m. - 3 p.m. 

Need mental heath assistance?

MENTAL HEALTH CRISIS for ANY REASON contact the 24/7 helpline at 512-472-HELP (4357) – TTY 512-703-1395


Experiencing STRESS / ANXIETY regarding COVID-19 virus receive support through the CRISIS TEXT LINE by texting TX to 741741. This provides free crisis support via text.

DISASTER DISTRESS HELPLINE 1-800-985-5990 provides 24/7 year round crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters INCLUDING a public health crisis.

CDC Tips for Stress/Anxiety - https://www.cdc.gov/coronavirus/2019-ncov/prepare/managingstress-anxiety.html

What is the difference between “sheltering in place” or “staying home” and “social distancing”?

Sheltering in place or staying home requires people to stay at home and only leave the home for “Essential Activities,” as defined in the Stay Home Stay Safe Order. Social Distancing refers to staying 6 feet or more away from others and to avoid gathering in groups of any size, as well as washing hands with soap and water for at least twenty seconds as frequently as possible or using hand sanitizer, covering coughs or sneezes (into the sleeve or elbow, not hands), regularly cleaning high-touch surfaces, and not shaking hands.

When does the Stay Home Stay Safe Order go into effect?

The Stay Home Stay Safe Order goes into effect at 11:59 p.m. on March 24, 2020. The Stay Home Stay Safe Order allows for people to conduct Essential Activities outside of their Residences as listed in the Stay Home Stay Safe Order.

How long does the Stay Home Stay Safe Order last?

The Stay Home Stay Safe Order will continue to be in effect until 11:59PM on April 13, 2020, or until it is extended, rescinded, superseded, or amended in writing by the Williamson County Judge.

Is this mandatory or is it just guidance?

Williamson County will be focused on educating and informing the public about the specifics in this new order. We are counting on your to voluntarily comply with the Stay Home Stay Safe Order order. Violating the order could result in possible fines and arrests. Help us keep you and your loved ones safe.

Am I allowed to leave my home while the Stay Home Stay Safe Order is in effect?

The intent of the Stay Home Stay Safe Order is to ensure that people remain in their Residences and minimize social interactions outside of their immediate family unit. However, you may leave your Residence for reasons specified in the Stay Home Stay Safe Order. These “Essential Activities” include ensuring the health and safety of yourself and your family, engaging in outdoor activity that does not involve close contact with other people, obtaining services and supplies for yourself and your family, and performing employment functions that are permissible under the Stay Home Stay Safe Order.

What is an “Essential Activity”?

“Essential Activity” means engaging in activities or performing tasks that are deemed essential to your wellbeing and that of the community. Essential Activities include, but are not limited to activities such as:

  • Activities or tasks essential to the health and safety of you and your family or household members, including your pets.
  • Obtaining food, household goods, and supplies to work from home
  • Engaging in limited outdoor activities such as walking, running, or hiking, as long as physical distancing requirements are followed, including leaving at least six (6) feet of space between you and others.
  • Working for or going to an “Essential Business”.
  • Conducting “Minimum Basic Operations” for a non-essential business.
  • Caring for a family member or pet in another household.
  • Exchanging children between parents, guardians, or managing conservators pursuant to a child custody order or agreement between the parties.

Can I go to the grocery store?

Yes. However, families should not use grocery stores as a group outing. Only family members should shop whenever possible. People should quickly and efficiently shop and not use the grocery store as a “hang-out” location. Get what you need and leave.

Can I go to the County owned or funded parks?

Yes. At this time, Williamson County owned or funded parks are open to the public during regular hours for exercise and outdoor activity as long as the Social Distancing Requirements are followed. Please follow the Williamson County website and social media for any updates on access to County owned or funded parks. For information regarding public access to non-County parks owned or operated by other jurisdictions, please contact those jurisdictions directly.

Can I leave home to visit friends or family members if there is no urgent need?

No, this is not an “Essential Activity”. For your safety as well as other’s safety, we need to help each other fight the spread of COVID-19 by staying at home.

Can I leave home to care for my elderly parents or friends who require assistance to care for themselves, or a friend or family member who has disabilities?

Yes. Please follow all health and safety guidelines such as washing hands, using hand sanitizer, maintaining at least six feet of distance when possible, and coughing or sneezing into a tissue. Please note that this activity should be limited to essential care only.

What if I can’t get out of the home? How can I get supplies and food?

Please contact friends, family, or others you know who can provide support, as well as social service groups, food banks and area churches. They are permitted to pick up and deliver any of your necessities. You can also order food and other supplies and have them delivered to your Residence.

Other available resources include:

Meals on Wheels for Williamson and Burnet Counties (meal delivery for seniors) https://www.mealsonwheels-williamsonburnet.org/ Telephone: 512.763.1400 x 2004

Will all business offices and stores be required to close? What are “Essential Businesses”?

“Essential Businesses” may stay open and their employees may leave home to go to work. The

Stay Home Stay Safe Order includes the following list of Essential Businesses:

  1. Healthcare Operations, Essential Critical Infrastructure, and Essential Government Functions;
  2. Grocery stores, warehouse stores, big-box stores, bodegas, liquor stores, farmers' markets, farm and produce stands, supermarkets, food banks, convenience stores, gas stations and other establishments engaged in the retail sale of canned food, dry goods, fresh fruits and vegetables, pet supply, fresh meats, fish, and poultry, and any other household consumer products (such as cleaning and personal care products). This includes stores that sell groceries and also sell other non•grocery products, and products necessary to maintaining the safety, sanitation, and essential operation of Residences;
  3. Food cultivation, including farming, livestock, and fishing, and garden centers;
  4. Residential, transportation and commercial construction;
  5. Businesses that provide food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise needy individuals;
  6. Newspapers, television, radio, and other media services;
  7. Gas stations and fuel suppliers;
  8. Auto-supply, auto-repair, auto parts, auto-maintenance, vehicle manufacturing, vehicle sales and related facilities;
  9. Banks and related financial institutions;
  10. Hardware stores;
  11. Trash and recycling collection, processing and disposal;
  12. Cleaning, maintenance and security for facilities;
  13. Warehouse distribution and fulfillment;
  14. Storage for Essential Businesses;
  15. Funeral homes, crematoriums, cemeteries, burial, and related services, provided that Social Distancing Requirements are maintained to the greatest extent possible;
  16. Plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of Residences, Essential Activities, and Essential Businesses, in addition to emergency repairs for facilities of non-essential businesses;
  17. Certain real estate functions limited to real estate property management, including scheduling necessary repairs that effect the safety and wellbeing of residents, executing and managing leases (commercial and residential), renewal and adjustments of leases (commercial and residential); real estate recordings and transfers, including the execution and documentation of real estate transfers; and real property related services such as permitting, inspections, construction, procurement, representation and title searches;
  1. Businesses and providers providing mailing and shipping services, including post office boxes;
  2. Educational institutions-including public and private pre-K establishments, K-12 schools, colleges, and universities-for purposes of facilitating distance learning or performing essential functions, provided that social distancing of six-feet per person is maintained to the greatest extent possible;
  3. Laundromats, drycleaners, and laundry service providers;
  4. Restaurants and other facilities that prepare and serve food, but only for delivery or carry out. Schools and other entities that typically provide free food services to students or members of the public may continue to do so under the Stay Home Stay Safe Order on the condition that the food is provided to students or members of the public on a pick-up and take-away basis only;
  5. Businesses that supply products needed for people to work from home;
  6. Businesses that provide Information Technology (IT) services that are necessary to maintain internet and telecommunications systems, including the provision of essential global, national and local infrastructure for computing services, business infrastructure, communications and web-based services;
  7. Businesses that provide residential and/or commercial moving services and necessary moving supplies;
  8. Businesses that supply other Essential Businesses with the support or supplies necessary to operate;
  9. Businesses that ship or deliver groceries, food, goods or services directly to Residences;
  10. Any business or manufacturer who retools so that a substantial part of their business is for the purpose of manufacturing and producing products intended to be directly utilized for the COVID-19 response;
  11. Airlines, taxis, and other private transportation providers providing transportation services necessary for Essential Activities and other purposes expressly authorized in the Stay Home Stay Safe Order;
  12. Professional services, such as legal or accounting services, when necessary to assist in compliance with legally mandated activities;
  13. Childcare, daycare and child watch facilities and providers providing services that enable employees exempted in the Stay Home Stay Safe Order to work as permitted. To the extent possible, childcare, daycare and child watch facilities and providers must operate under the following mandatory conditions:
    1. Childcare, daycare and child watch be carried out in stable groups of 12 or fewer (“stable” means that the same 12 or fewer children are in the same group each day).
    2. Children should not change from one group to another.
    3. If more than one group of children is cared for at one facility, each group should be in a separate room. Groups should not mix with each other.
    4. Childcare providers should remain solely with one group of children.

What is “Essential Travel”?

  • Any travel related to the provision of or access to Essential Activities, Healthcare Operations, Essential Governmental Functions, Essential Critical Infrastructure, Essential Businesses, or Minimum Basic Operations.
  • Travel to care for elderly, minors, dependents, persons with disabilities, or other vulnerable persons.
  • Travel to or from educational institutions for purposes of receiving materials for distance learning, for receiving meals, and any other related services.
  • Travel to return to a place of Residence from outside the jurisdiction.
  • Travel required by law enforcement or court order.
  • Travel required for non-residents to return to their place of Residence outside the County. Individuals are strongly encouraged to verify that their transportation out of the County remains available and functional prior to commencing such travel.

What if my business IS NOT considered an Essential Business?

Your employees can work from home if their jobs are ones that can be performed remotely. Non- essential businesses may still conduct “Minimum Basic Operations,” as defined in Section 10(h) of the Stay Home Stay Safe Order.

Can I leave home to go to my church, synagogue, or mosque?

No. However, places of worship can offer remote access to services, such as by emails, video streaming, or teleconference.

If my child’s school is providing food or meals, can I leave home to go to the school to pick up the food or meals?


Where can I go for more information?

To stay up to date on COVID-19 issues in Williamson County, including county office closures, please visit Williamson County’s dedicated COVID-19 webpage at http://www.wilco.org/coronavirus. See the below Glossary/Key Terms for other contact lists and resources.

Do I need a letter from my employer regarding whether I am employed with an essential business?

The order does not provide a legal requirement that individuals carry letters from their employers regarding whether they are employed with an essential business or performing minimum basic operations for a non-essential business. Read the memo from the County Attorney here.

Can I go golfing?

The Stay Safe Stay Home Order allows for Essential Activities, to include, among other things, engaging in outdoor activity that does not involve close contact with other people. A directive to the Order has been issued to allow golf courses to operate, while ensuring compliance with the social distancing and sanitizing requirements. The directive gives golf courses a list of specific protocols and requirements under which they can operate while the Order is in effect.